Multilingual
Multilingual voice AI: handling accents and code-switching
The hard part of multilingual voice AI isn't translating between languages — it's handling one caller who speaks accented English, switches to Hindi mid-sentence, and expects the agent to keep up. Here's why accents and code-switching break naive systems, the difference between native language packs and accented English, and how to actually evaluate multilingual quality.
Sep 21, 20266 min read
Multilingual
Building multilingual voice agents for India: Hindi, Hinglish and code-switching
Real Indian conversations mix languages sentence by sentence. Here's how to design voice agents that switch as naturally as your customers do.
Jul 14, 20267 min read