Fuller Bookings. Smoother Stays.
“Late check-out and extra towels — all sorted for you.”
A 24/7 Front Desk for Every Property
Reservations
Take room and table bookings on the phone and write them to your PMS or reservation system.
Confirmations
Confirm upcoming bookings and reduce no-shows with timely reminder calls.
Pre-Arrival
Run pre-arrival check-ins for ETA, preferences, and upsell of rooms or dining.
Feedback & NPS
Call guests after the stay or meal to capture feedback and flag detractors.
Win-Back Offers
Reach past guests with tailored offers to drive repeat visits.
Multilingual Guest Care
Greet and assist guests in their own language across 77+ languages.
Across the Guest Journey
Booking
Take reservations and answer availability and pricing questions.
Pre-Arrival
Confirm bookings, gather preferences, and upsell upgrades.
Stay
Handle routine guest requests and route the rest to staff.
Post-Stay
Capture feedback and run win-back offers for repeat visits.
Hear the Engine in Action
Listen to live recordings of Callaro navigating real hospitality & hotels scenarios across different industries.
Reservation & Confirmation
Booking Confirmed in PMS
Post-Stay Feedback Call
NPS Captured & Detractor Flagged
Why Hotels and Restaurants Choose Voice AI
See how an infinitely scalable and tirelessly compliant AI workforce stacks up against traditional call centers and manual dials.
Frequently Asked Questions
Can Callaro write bookings to our PMS?
Yes. Callaro takes the reservation on the call and writes it back to your property management or table-reservation system through orchestration, then confirms with the guest.
Does this replace our travel-agency and OTA use cases?
This solution focuses on hotel and restaurant operations, reservations, confirmations, pre-arrival, and feedback. For broader trip and concierge journeys, see the Travel & Hospitality solution.
Can it speak to international guests?
Callaro supports 77+ languages, so it can greet and assist domestic and international guests in the language they are most comfortable with.
Ready to scale your hospitality & hotels team?
Connect with our architecture team to see exactly how Callaro's Voice AI engine can be deployed into your specific technical environment.
Book your technical teardown