CallaroCallaro

“Your claim is filed — you'll hear back within 24 hours.”

Insurance

Renewals, Claims, and Leads on Autopilot.

Deploy AI agents that chase policy renewals, take first-notice-of-loss, verify documents, and qualify new leads across 77+ languages — on calls, WhatsApp, chat, SMS and email, with one memory per customer.

Deploy this agentSee the math
+22%Renewal Rate
-50%Claims Intake Time
-45%Cost per Contact

The Outreach Engine for Modern Insurers

Policy Renewals
Remind policyholders ahead of expiry, explain premium changes, and capture intent to renew.
Claims Intake & FNOL
Take structured first-notice-of-loss details and log them into your claims system instantly.
Premium Reminders
Run polite, multi-touch reminders on due and overdue premiums to reduce lapses.
Lead Qualification
Call new inquiries for motor, health, or life products and route hot leads to advisors.
Verification & KYC
Confirm applicant details and chase pending documents to speed up issuance.
Regional-Language Reach
Talk to policyholders in their own language across every market, at scale.
Omnichannel Follow-Through
The same agent continues on WhatsApp, SMS, chat and email — sending documents and pay links mid-call, following up on the channel the customer chose, with one memory per customer.

Across the Full Policy Lifecycle

Step 1

Acquisition

Qualify inbound and outbound leads for policy products and book advisor callbacks.

Step 2

Issuance

Verify details, chase KYC documents, and reduce drop-off during onboarding.

Step 3

Servicing

Answer coverage questions, take FNOL, and share claim status updates.

Step 4

Renewal

Run pre-expiry reminders and reactivate lapsed policies with timely outreach.

Claims and renewals across phone, WhatsApp and your systems

Renewals, claims and coverage questions arrive in unpredictable peaks. Callaro takes first notice of loss by phone, sends checklists on WhatsApp, and keeps every conversation current as your claims system updates.

One Callaro agent · one memory per customer

Same instructions, knowledge, tools and guardrails on every channel

Phone callIn-app voiceWeb/app chatWhatsAppSMSRCSEmailYour app (API)

First notice of loss to claim checklist

A policyholder calls after an accident.

Phone callYour systemsWhatsApp

How Callaro gets it done

  1. 1The agent collects incident details and opens the claim through your API.
  2. 2The claim number and document checklist arrive on WhatsApp.
  3. 3Photos uploaded in the thread go to your claims team.

Outcome delivered

Claims opened in minutes with complete documentation.

FormsTools & APIsChecklists

Renewal with a quote card

A motor policy expires in two weeks.

WhatsAppPhone call

How Callaro gets it done

  1. 1A renewal reminder carries a quote card and pay link.
  2. 2Customers with questions get a call at the time they choose.

Outcome delivered

Higher renewal rates with fewer lapses.

Rich cardsPay linksFollow-ups

Claim status without calling in

A surveyor is assigned.

Your systemsWhatsAppPhone call

How Callaro gets it done

  1. 1Your claims system posts "surveyor assigned".
  2. 2The next chat reply or call already knows the latest status.

Outcome delivered

Fewer status-chase calls and higher trust.

Events APILive context
How omnichannel works Explore every channel

Hear the Engine in Action

Listen to live recordings of Callaro navigating real insurance scenarios across different industries.

Policy Renewal Reminder

Listen
End State Achieved

Renewal Confirmed & Payment Link Sent

New Policy Lead Qualification

Listen
End State Achieved

Qualified Lead Routed to Advisor

Why Insurers Choose Callaro

See how an infinitely scalable and tirelessly compliant AI workforce stacks up against traditional call centers and manual dials.

Aspect
Human-Led Approach
Callaro AI agents
Renewal Coverage
Agents only reach a fraction of the book before expiry
Every policyholder contacted on time, every cycle
Claims Speed
FNOL waits in a queue during peak volumes
Structured intake captured on the first call
Language Reach
Limited to whichever languages staff speak
77+ languages with no extra headcount
Cost Structure
High fixed cost per seat
Pay only for the minutes handled
Channels
Separate teams and tools for phone, WhatsApp, chat and email
One agent on every channel with one memory per customer

Frequently Asked Questions

Can Callaro log claims into our system?

Yes. Callaro captures structured first-notice-of-loss details during the call and writes them back to your claims or policy admin system through orchestration and tool calls.

How does it handle premium reminders without annoying customers?

Callaro runs measured, compliant multi-touch cadences that respect calling hours, stop once a customer pays or opts out, and can follow up on WhatsApp when that channel goes live.

Which languages are supported for policyholder calls?

Callaro speaks 77+ languages including English, Spanish, and major world languages, so you can reach policyholders in the language they are most comfortable with.

Can the same Callaro agent handle insurance on WhatsApp, chat, SMS and email as well as calls?

Yes. One Callaro agent serves every channel — phone, in-app voice, website and app chat, WhatsApp, SMS, RCS and email — with one memory per customer. A call can send documents or a pay link on WhatsApp mid-conversation, a chat can turn into a call that already knows the context, and follow-ups go out on the channel and at the time the customer chose. Every outcome lands in your CRM.

Insurance Workflows

Premium Collections

Recover due and overdue premiums politely.

Explore solution

Lead Origination

Qualify and route policy inquiries instantly.

Explore solution

Policyholder Support

Deflect routine coverage and claim queries.

Explore solution

Ready to scale your insurance team?

Connect with our solutions team to map your customer journeys across voice and messaging — and see exactly how one Callaro agent delivers the outcome.

Book your technical teardown