CallaroCallaro

“Your test drive is set for Saturday morning.”

Automotive & Dealerships

More Test Drives. Fuller Service Bays.

Callaro qualifies showroom leads, books test drives, reminds owners of due services, follows up on repair orders, and captures feedback — then continues the conversation on WhatsApp, chat, SMS and email with one memory per customer.

Deploy this agentSee the math
+30%Test Drives Booked
+25%Service Bay Utilization
-60%Missed Follow-ups

The Front Desk for Sales and Service

Test-Drive Booking
Qualify showroom and portal leads and book test drives directly on the sales calendar.
Service Reminders
Call owners when periodic maintenance is due and schedule the workshop slot.
RO Follow-Ups
Update customers on repair-order status and confirm pickup once the vehicle is ready.
Insurance Renewals
Remind owners of upcoming motor-insurance renewals and hand off to advisors.
CSAT & Feedback
Run post-sale and post-service satisfaction calls and flag detractors for follow-up.
Regional-Language Reach
Speak to buyers and owners in their own language across every market you serve.
Omnichannel Follow-Through
The same agent continues on WhatsApp, SMS, chat and email — sending documents and pay links mid-call, following up on the channel the customer chose, with one memory per customer.

From Enquiry to Loyal Owner

Step 1

Lead Capture

Qualify inbound enquiries and book test drives for interested buyers.

Step 2

Purchase

Follow up on quotes, finance, and delivery timelines to close the sale.

Step 3

Service

Remind owners of due services and confirm workshop appointments.

Step 4

Retention

Chase insurance renewals, capture CSAT, and drive repeat visits.

Showroom, test drive and service — on one customer record

Inbound sales calls, test drives and service bookings come from many sources. Callaro answers 24/7, books test drives and service slots, and keeps owners engaged on WhatsApp.

One Callaro agent · one memory per customer

Same instructions, knowledge, tools and guardrails on every channel

Phone callIn-app voiceWeb/app chatWhatsAppSMSRCSEmailYour app (API)

Inbound call to test drive

A buyer calls at 9 pm about an SUV.

Phone callWhatsApp

How Callaro gets it done

  1. 1The agent answers availability and variant questions.
  2. 2A test-drive slot is booked; the location pin arrives on WhatsApp.
  3. 3Hot leads are transferred to the showroom during hours.

Outcome delivered

Booked test drives from after-hours demand.

24/7 voiceBookable slotsTransfer

Service-due reminder

A car is due for its service.

WhatsAppPhone call

How Callaro gets it done

  1. 1A reminder offers service slots.
  2. 2Confirmation, day-of reminder, and a follow-up call if the visit is missed.

Outcome delivered

Higher service retention and workshop utilisation.

TemplatesFollow-ups

Repair status and pickup

A car is ready at the workshop.

Your systemsSMSWhatsApp

How Callaro gets it done

  1. 1The workshop system posts "ready"; the owner gets the invoice pay link.
  2. 2Pickup time is confirmed in the thread.

Outcome delivered

Faster pickups and payments.

Events APIPay links
How omnichannel works Explore every channel

Hear the Engine in Action

Listen to live recordings of Callaro navigating real automotive & dealerships scenarios across different industries.

Test-Drive Booking

Listen
End State Achieved

Test Drive Booked & Confirmed

Service Due Reminder

Listen
End State Achieved

Workshop Appointment Scheduled

Why Dealerships Choose Callaro

See how an infinitely scalable and tirelessly compliant AI workforce stacks up against traditional call centers and manual dials.

Aspect
Human-Led Approach
Callaro AI agents
Lead Response
Enquiries called back hours later, if at all
Every lead engaged within seconds
Service Reminders
Due-service lists slip on busy weeks
100% of due owners reminded on schedule
Follow-up Coverage
RO and feedback calls get skipped
Every repair order and CSAT call completed
Cost
Tele-callers per outlet add up fast
Pay only for the minutes handled
Channels
Separate teams and tools for phone, WhatsApp, chat and email
One agent on every channel with one memory per customer

Frequently Asked Questions

Can Callaro book test drives on our calendar?

Yes. Callaro checks sales-team availability and books test drives directly onto your scheduling calendar during the call, then confirms with the customer.

Does it work for both sales and service teams?

Yes. The same platform qualifies showroom leads and books test drives for sales, and runs service reminders, RO follow-ups, and CSAT calls for your workshop.

Can it reach customers in regional languages?

Callaro speaks 77+ languages including English, Spanish, and major world languages, so every buyer and owner hears from you in their preferred language.

Can the same Callaro agent handle automotive & dealerships on WhatsApp, chat, SMS and email as well as calls?

Yes. One Callaro agent serves every channel — phone, in-app voice, website and app chat, WhatsApp, SMS, RCS and email — with one memory per customer. A call can send documents or a pay link on WhatsApp mid-conversation, a chat can turn into a call that already knows the context, and follow-ups go out on the channel and at the time the customer chose. Every outcome lands in your CRM.

Automotive Workflows

Showroom Sales

Qualify leads and book more test drives.

Explore solution

Service Scheduling

Automate reminders and workshop bookings.

Explore solution

Owner Support

Handle status updates and routine queries.

Explore solution

Ready to scale your automotive & dealerships team?

Connect with our solutions team to map your customer journeys across voice and messaging — and see exactly how one Callaro agent delivers the outcome.

Book your technical teardown