CallaroCallaro

“Your application's complete — your counseling call is booked for Friday.”

Higher Education

Fill Every Seat. Every Intake.

Universities and colleges use Callaro to reach every applicant the moment they enquire — following up on applications, booking counseling calls, and confirming enrollment across every intake and campus.

Deploy this agentSee the math
+40%Application Completion
<60sEnquiry Response
-55%Admissions Team Load

The Admissions & Student Success Toolkit

Admissions Outreach
Call every prospective student the moment they enquire, qualify fit, and book a counseling session.
Application Nudges
Chase incomplete applications with reminders on missing documents, essays and deadlines.
Offer & Enrollment
Confirm offers, answer acceptance questions, and secure the deposit before the deadline.
Scholarship & Fee Reminders
Automate scholarship, financial-aid and tuition-installment reminders.
Open Day & Event RSVPs
Invite and confirm attendance for open days, webinars and campus tours.
Student Services Helpdesk
Answer registration, timetable and support questions 24/7, in the student's own language.
Omnichannel Follow-Through
The same agent continues on WhatsApp, SMS, chat and email — sending documents and pay links mid-call, following up on the channel the customer chose, with one memory per customer.

The Applicant Journey

Step 1

Enquiry

Instantly respond to prospectus requests and web enquiries while interest is high.

Step 2

Counseling

Qualify goals and book a call with the right admissions counselor or department.

Step 3

Application

Nudge applicants through missing documents and deadlines to completion.

Step 4

Enrollment

Confirm the offer, secure the deposit, and welcome the new student.

Enrolment journeys from first enquiry to first day

Prospective students research on the website, ask on WhatsApp and expect a call back. Callaro keeps one record per applicant across every touchpoint and moves them toward enrolment.

One Callaro agent · one memory per customer

Same instructions, knowledge, tools and guardrails on every channel

Phone callIn-app voiceWeb/app chatWhatsAppSMSRCSEmailYour app (API)

Website chat to campus visit

A student asks about MBA eligibility on your website.

Web/app chatWhatsAppPhone call

How Callaro gets it done

  1. 1The chat agent answers eligibility and shows program comparisons.
  2. 2Campus-visit slots are offered and booked in the chat.
  3. 3A WhatsApp reminder and a call the day before confirm attendance.

Outcome delivered

Booked, attended campus visits.

ComparisonsBookable slotsFollow-ups

Application document chase

Applications are incomplete before the deadline.

EmailWhatsAppPhone call

How Callaro gets it done

  1. 1A checklist shows exactly which documents are missing.
  2. 2Applicants upload in the thread; files route to admissions.
  3. 3Those still incomplete near the deadline get a call.

Outcome delivered

More complete applications by the deadline.

ChecklistsFollow-ups

Offer acceptance and deposit

Admits haven't paid their deposit.

EmailWhatsAppYour systems

How Callaro gets it done

  1. 1Congratulations and a deposit pay link go out.
  2. 2Questions about housing or scholarships are answered.
  3. 3Payment updates your SIS and every open conversation.

Outcome delivered

Higher yield from admitted students.

Pay linksLive eventsWebhooks
How omnichannel works Explore every channel

Hear the Engine in Action

Listen to live recordings of Callaro navigating real higher education scenarios across different industries.

University Admissions Outreach

Listen
End State Achieved

Counseling Call Booked

Tuition & Scholarship Reminders

Listen
End State Achieved

PTP (Promise to Pay) Logged

Callaro vs Manual Admissions Teams

See how an infinitely scalable and tirelessly compliant AI workforce stacks up against traditional call centers and manual dials.

Aspect
Human-Led Approach
Callaro AI agents
Response Speed
Enquiries wait while counselors are in meetings
Every enquiry called back within seconds
Peak Intake
Needs seasonal armies of callers each admissions cycle
Handles thousands of parallel enquiries every intake
International Reach
Limited by which languages your team speaks
Native pronunciation in 77+ languages for global recruitment
Follow-up
Applications abandoned after a couple of attempts
Persistent, deadline-aware nurture until enrollment
Channels
Separate teams and tools for phone, WhatsApp, chat and email
One agent on every channel with one memory per customer

Frequently Asked Questions

Can it handle international students in their own language?

Yes. Callaro speaks 77+ languages with native pronunciation packs, so international applicants hear a fluent, local-sounding voice — a major edge for global recruitment.

Does it work across multiple intakes, programs and campuses?

Yes. You can run separate campaigns per program, intake and campus, each with its own script, deadlines and counselor calendars.

Can it explain program details and eligibility?

Callaro consumes your program catalog and eligibility rules and explains requirements, deadlines and fit based on the applicant's answers — escalating complex cases to a human counselor.

How does it handle parents versus students?

It identifies who it's speaking to and adjusts its message — outcomes, fees and safety for parents; career, campus life and next steps for students.

Can the same Callaro agent handle higher education on WhatsApp, chat, SMS and email as well as calls?

Yes. One Callaro agent serves every channel — phone, in-app voice, website and app chat, WhatsApp, SMS, RCS and email — with one memory per customer. A call can send documents or a pay link on WhatsApp mid-conversation, a chat can turn into a call that already knows the context, and follow-ups go out on the channel and at the time the customer chose. Every outcome lands in your CRM.

Higher-Ed Workflows

Admissions & Enrollment

Turn enquiries into enrolled students.

Explore solution

Fee & Scholarship Reminders

Automate tuition and aid reminders.

Explore solution

Student Support

24/7 answers for registration and services.

Explore solution

Ready to scale your higher education team?

Connect with our solutions team to map your customer journeys across voice and messaging — and see exactly how one Callaro agent delivers the outcome.

Book your technical teardown