End Hold Times forever.
The Ultimate Autonomous Support Tier
Instant Call Resolution
Automatically dip into your knowledge base or Zendesk to answer customer queries in real-time.
Zero Hold Scaling
Handle 100 or 10,000 concurrent support calls simultaneously without putting anyone on hold.
Seamless Escalation
When a query is too complex, transfer the call to a human agent with the full transcript instantly visible on their screen.
Post-Call Actions
Automatically send confirmation emails, SMS receipts, or trigger refunds in Stripe via API integrations.
Multilingual Care
Support global customers flawlessly in their native language without hiring dedicated regional teams.
Sentiment Analysis
Detect customer frustration in real-time and prioritize their routing to highly-rated retention agents.
From Inquiry to Resolution in Seconds
Instant Greeting (0s)
Customer dials in and is immediately greeted. The AI securely verifies their identity using account data.
Intent Recognition
The agent parses the natural language request (e.g., 'Where is my order?').
System Lookup
Callaro hits your internal API (e.g., Shopify, Salesforce) to retrieve the required data.
Resolution & Logging
The AI delivers the answer, confirms satisfaction, and automatically closes the support ticket.
Hear the Engine in Action
Listen to live recordings of Callaro navigating real customer support scenarios across different industries.
E-Commerce WISMO (Where Is My Order)
Tracking Update Sent via SMS
Healthcare Patient Queries
Insurance Verified & Query Resolved
App Bug Reporting
Jira Ticket Created
Why Voice AI Transcends Traditional BPOs
See how an infinitely scalable and tirelessly compliant AI workforce stacks up against traditional call centers and manual dials.
Frequently Asked Questions
What if the AI doesn't know the answer?
If Callaro encounters a scenario not covered in your knowledge base, it politely informs the user and initiates a warm transfer to a human agent, providing the agent with the prior context.
Does it work with Zendesk or Intercom?
Yes. Callaro can ingest your existing help center articles. At the end of a call, it can automatically create, update, or close tickets in your preferred helpdesk.
Can it authenticate users?
Absolutely. We support data dips using phone numbers or asking users to verify pins/last 4 digits of an SSN before revealing sensitive account information.
Ready to scale your customer support team?
Connect with our architecture team to see exactly how Callaro's Voice AI engine can be deployed into your specific technical environment.
Book your technical teardown