All capabilities
Security & governance
Controls your ops and compliance teams expect.
Role-based access, audit logs, PII redaction and retention controls built into the platform.
Built-in controls
Role-based access
Scope who can build, launch, listen and export — per team and per agent.
Audit logs
Every action is recorded, so you always have a clean trail.
PII redaction
Mask sensitive fields in transcripts and set data retention windows.
Environments
Keep testing and production separate, with guardrails on both.
What you get
- Role-based access control so people see only what they should.
- Audit logs of every action for accountability.
- PII redaction and configurable data retention.
- Separate environments for testing and production.
- Guardrails that keep the agent inside policy on every call.
→ Scale voice automation without giving up control or a clean audit trail.