All capabilities+18%
Observability
See every call. Measure every outcome.
Transcripts, recordings, summaries, sentiment and outcome tags for every call — plus the actions the agent took.
Every call, fully logged
Outcomes
Last 30 days
0
Calls placed
0%
Connect rate
0
Meetings booked
Meetings trend
weekly
Call #4821 · 2m 14s
PositiveMeeting booked
Hi Priya, calling from Callaro about your demo request.
Yes — but I'm not sure about the pricing.
Totally fair. It's usage-based; I can send a breakdown now.
That works. Book me for Thursday.
Action log
- SMS: pricing breakdown sent
- Calendar: meeting booked (Thu 4pm)
- CRM: deal moved to Meeting Booked
What you get
- Full transcripts and stereo call recordings with searchable summaries.
- Configurable AI after-call analysis — define your own prompts to score, tag and extract from every call.
- Sentiment, call insights and QA flags on each conversation.
- Outcome tags and funnel metrics across campaigns.
- Action log: what the agent did and what came back.
- Quality flags for uncertainty, handoff reasons and policy issues.
→ Know what's working and what to fix, call by call, without extra analytics tooling.